SHIPPING & Terms.

All wedding veils that are either bespoke, made to order or one of a kind are created by hand by Natasha Nicole in our UK studio in Wales, UK. All veils are lovingly gift wrapped and shipped from this location using a tracked service to the UK or International Countries.

Shipping to the UK is between £13 - £15 for a tracked next day delivery service. This does not include the processing time which is indicated for each veil, or weekends/UK holidays as appropriate.

International shipping costs for your country can be found at checkout. They are generally between £25 and £40, depending on your location. Shipping time is around 10 working days for countries such as USA and Canada. Alternatively, please feel free to reach out to the studio for a quote. Bespoke wedding veil shipping is quoted during the design process, which you can start by using the Bespoke Bride Contact Form.

Natasha Nicole Studio is not accountable for any customs fees or taxes that may be applicable to your country. This includes the tariffs imposed by USA. All payments are for wedding veils and shipping only.

Unfortunately, due to the new GSPR requirements for shipping to EU countries, we are no longer able to offer bespoke or made-to-order pieces to the EU and Northern Ireland. We hope to resume shipping to these countries in future if the situation changes.

Each wedding veil at Natasha Nicole Studio is handmade to order with love, using high-quality materials and meticulous attention to detail. Due to the custom, made-to-order nature of our products, we are unable to accept returns or offer refunds on any item purchases. This includes pieces that are bespoke or from our online store.

We encourage you to reach out with any questions before placing an order to ensure you’re confident in your choice of wedding veil and absolutely love answering questions about fabric, colour, embroidery or embellishments! We provide samples to aid you upon request, which you can do via email or our contact form.